A group walking through an airport terminal hall, one photographing a retail kiosk, beneath a ceiling of triangular panels and a large patterned globe installation — InJourney Airports, 2025

About

The first full-service visual merchandising agency in Indonesia.

VMID® is PT. Menata Ritel Indonesia — established in 2016, and working out of Jakarta.

9+ years of operation15 cities across Indonesia100+ brands1000+ projects

02/

Why this exists

VMID wordmark

/VISUAL MERCHANDISING INDONESIA/

VMID was founded in 2016 to “fill the gap” between brands and their visual merchandising challenges — and to stay on as advisory partner while the brand’s own VM process is being built. Nine unbroken years sit in this archive: 2017 through 2025, not one year missing.

Established 2016. PT. Menata Ritel Indonesia.

9+years of operation
15cities across Indonesia
100+brands
1000+projects

VMID started in 2016 on one belief: store visual is not a job anybody can easily pull off. It is a long process of solving a brand’s display problems, and it needs a dedicated team acting as advisors — not a crew that takes the order, installs, and leaves.

Our summary of the two passages below — to be confirmed by VMID

“VMID® (PT. Menata Ritel Indonesia) is the first full-service visual merchandising agency in Indonesia, covering all aspects of retail operations.”

“Established in 2016, VMID® was founded with the idea of creating an agency that serves to ‘fill the gap’ between brands and their visual merchandising challenges.”

“Our role is to identify solutions to these challenges and act as an advisory partner during the development of their visual merchandising processes.”

VMID® homepage, About

“… a retail VM service is not just a simple job that anybody can easily pull off, but it is a long process of finding solutions to problems in store visual brand, and must be carried out by a dedicated team - who wholeheartedly will always there to be the expert advisors to our clients.”

VMID 6 Years Anniversary, January 2022

VMID®PT. Menata Ritel Indonesia

03/

How the work actually gets decided

Three rules decide how the work gets done here — and each one is attached to named work, not to an adjective.

The three rules are our wording, drawn from VMID’s posts — to be confirmed by VMID

  1. Four people in discussion around a meeting table with laptops open — InJourney Airports, 2025
    InJourney Airports, 2025 — working session

    01/

    Advice before installation.

    As of June 2025, VMID was working with InJourney Airports on a consulting engagement to help develop a visual merchandising guideline for all the airports under its management — after intermediate and advanced VM training, and with on-site visits to analyse current conditions and identify the VM challenges.

  2. A woman in black gloves folds a black garment on a timber table beside a framed campaign poster and a lace fan, rails of white and black clothing behind her — Uluwatu Lace, Bali, 2023
    Uluwatu Lace, Bali, 2023 — retainer visit

    02/

    We come back.

    In Bali, the Uluwatu Lace retainer was set up for a store visit every month across 21 store visuals. And brands brief VMID again — each name below opens its projects in the archive.

  3. A function room full of seated training participants, with a row of people standing at the front, one holding up a certificate — Transmarco Group, 2018
    Transmarco Group, 2018 — basic VM training

    03/

    We hand the skill over.

    Basic VM training for 100 display assistants from Transmarco Group, in 2018. A two-day camp of VM training, creative sessions and outdoor tasks for PT. Agrinesia Raya, in 2023. VMID’s own words for the aim: to improve the skillsets of team members along the way.

04/

Full-service here does not stop when the display goes up. The guideline that keeps it right and the training for the staff who run it sit on the same menu as the drawing, the build and the install.

Our reading of VMID’s service menu — to be confirmed by VMID

  1. 01DESIGN
  2. 02BUILD
  3. 03VM DISPLAY
  4. 04VM TRAININGS
  5. 05VM GUIDELINES
  6. 06VM RETAINER BASIS
05/

Work that gets looked at by more than the client

Bank Indonesia keeps coming back to VMID — FEKDI and G20 in Nusa Dua, ISEF, TEI, its annual meeting, the ASEAN Indonesia 2023 experience booth, and a series of events from Daegu and Budapest to GPFI G20 in Bali. In 2025 VMID was working with InJourney Airports to help develop a visual merchandising guideline for all the airports under its management. Jakarta Fashion Week 2023 ran with VMID as its official VM agency.

06/

Beyond client work

In 2024 VMID staged VM Week at Kuningan City Atrium, Jakarta — billed as the first event of its kind in Indonesia: a free-entry week of talk shows, exhibit booths and workshops, run under four principles: Education, Ideas, Collaboration, Functionality.

  • A white VM Week 2024 pavilion in a mall atrium, with a large red “2024” sign at its base and a screen showing the event logo
    VM Week 2024 — The VM Week pavilion
  • An audience seated in front of a talk show stage, with an orange Visual Merchandising Week backdrop
    VM Week 2024 — A talk show
  • A speaker in a green shirt holding a microphone in front of an orange Visual Merchandising Week backdrop
    VM Week 2024 — On stage
  • Around thirty people standing together for a group photo in front of an orange VM Week backdrop
    VM Week 2024 — Speakers and guests

Teaching outside client work

  • A talk show on visual merchandising and the visual merchandiser’s career in fashion retail

    Jakarta Fashion Week 2018

  • A public lecture for interior design students on VM and visual design in retail

    Universitas Kristen Maranatha, Bandung, 2019

  • A national seminar: “Upgrade your Store through Internet Marketing & Visual Merchandising”

    Universitas Udayana, 2017

  • The national student competency competition in visual merchandising and window dressing, for the Ministry of Education & Culture

    Lombok, 2018

Read from VMID’s posts — to be confirmed by VMID

07/

Where this happens

Jakarta is where the work is run from. The locations below are where it has taken place — each one opens the projects filed there.

Our reading of VMID’s posts — to be confirmed by VMID

“Jakarta, of course, remains our biggest base of operations.”

“… it is time for us to expand our service area, now available for every corner in Indonesia, and now reaching Asia.”

VMID 2018 Kaleidoscope, January 2019

Studio

[PLACEHOLDER — VMID publishes no office address]

[PLACEHOLDER — VMID publishes no phone number]

[PLACEHOLDER — VMID publishes no email on its own domain]

08/

When to call someone else

If the deliverable is a printed backdrop for one weekend, a print vendor will be faster and cheaper. VMID is for brands whose display is a system that has to hold across stores and seasons.

  1. 01If you need a building designed, that is an architect’s brief — the design work here happens inside the store.
  2. 02If you need one window dressed once and never thought about again, a freelance stylist is the lighter answer.
  3. 03If nobody on your team will own the display after handover, say so in the brief — VM Trainings sits on the same menu.

Draft positioning, all of this section — to be confirmed by VMID

09/ Start a project

Tell us the store, the season, and the deadline.

Enough for us to come back with questions that are actually about your store.

Some of what the brief asks

  • brand & retail category
  • city
  • type of work
  • number of stores
  • when it has to be live
Start a project

You will hear back within [PLACEHOLDER — response time never published].

Prefer WhatsApp? [PLACEHOLDER — VMID publishes no phone number]

Nine questions.
Three minutes.

Start a project